Return and Refund Policy

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Return & Refund Policy

Thanks for shopping BUTTAH BROs. A portion of every purchase goes directly back into the community to continue our givebacks and impact.

Returns

ALL SALES ARE FINAL however, We will accept returns on items that were damaged upon receipt (damages include incorrect sizing from what was ordered, faulty printing, tears/holes in item). All items will be replaced with the same item in the same color. No exceptions.

We do not offer returns OR exchanges on items due to incorrect size chosen, change of heart on color (where applicable), etc. Please make sure that you use our sizing charts or contact us via email if you’re unsure before purchasing.

If an item is returned to our warehouse as undeliverable (due to, for example, incorrect address provided, a change in address before the order was shipped, etc.), the customer will be responsible for the shipping cost for reshipment. Please make sure that your mailing address is correct before processing an order. We only send to the address YOU provide during order processing.

Shipping

Due to the events regarding COVID-19, delays are worldwide with production/shipping times extending up to as long as 2 weeks.

US customers can expect to receive their item(s) in 7-10  business days. We do not currently offer expedited shipping. Canadian customers can expect to receive their item(s) in 10-12  business days. We do not currently offer expedited shipping.

International customers can expect to receive their item(s) in 20 business days or less. We do not currently offer expedited shipping.

International customers are responsible for any duties associated with purchase.

Please note that US customers receive tracking via USPS. 

In instances where items used for printing are out of stock, information referencing delays will be posted on each individual item and/or emailed to the customer.

Contact Us

If you have any questions on the details of items or how to return your item to us, contact us.